What is a virtual assistant?

WHAT IS A VIRTUAL ASSISTANT?

A virtual assistant (VA) is a real person who works for you from a remote office, providing administrative assistance and support. We lighten your workload by taking care of routine office tasks and providing professional expertise where you need it most. 


WHAT MAKES JAN & SUSAN DIFFERENT?

Personal Attention

Getting to know you—your ideas, your vision, your work style and preferences—is the most important part of our work. You can find someone to complete an office task. You can find a website template that does most of what you need it to do. Finding a professional assistant that genuinely cares about you and the work you are doing is more difficult—and takes more of the one resource that is always limited: TIME. 


Professional Results

Our core practice and specialty is administrative assistance—but our passion is providing superior results that consistently exceed clients' expectations. We can handle just about any office task and offer many professional services—website design, development or maintenance; graphic design; print design; payroll processing; social media management and much more. 


Affordable Options

We have pricing plans for every budget—whether you need a quick hourly task, a full day of services or a monthly subscription plan. We help you avoid the "job" of recruiting and training a full-time (or part-time) assistant. With a virtual assistant, you also avoid the logistical problem of providing extra office space, equipment or supplies. You pay for 100% productive work. 


WHO ARE JAN AND SUSAN?

Great question. We are co-entrepreneurs who love working together, laughing, being creative and helping others. Our backgrounds, skills and temperaments are 100% opposite and 100% complementary. That's the strength of a dynamic collaboration that spans over twenty years, and we're ready to put these to work for you. Whatever the task, we're passionate about providing you with the best virtual assistant to handle your important projects and become a trusted colleague. Read more